Who we are
Billing Notifications is a subscription management service that helps customers easily manage their recurring subscriptions, receive timely renewal notifications, and access fast, human support whenever they need it. We were built on a simple principle: managing a subscription should be as easy as signing up for one.
Our mission
We believe that subscriptions should work for customers, not against them. Too many services hide cancellation buttons, send confusing bills, and make it impossible to talk to a real person. We do the opposite: clear renewal reminders, transparent billing, and instant support through the channels you already use — WhatsApp, Telegram, and email.
What we do
- Renewal management: We send timely reminders before your subscription expires so you never lose access unexpectedly.
- Billing transparency: Every payment is documented with a clear receipt and detailed transaction history.
- Account control: Update your details, change your plan, or pause your subscription whenever you need to.
- 24/7 support: Our team responds within minutes via WhatsApp, Telegram, or email — no tickets, no queues.
- Privacy first: We collect only what we need to provide the service, and we never sell your data.
Our values
Customer-first
Every decision we make starts with one question: does this make life better for our customers? If the answer isn't yes, we don't do it.
Transparency
No hidden terms, no surprise charges, no fine print designed to confuse. Our Terms of Service and Privacy Policy are written in plain language so you actually know what you're agreeing to.
Real human support
When you reach out, you reach a person. No menus, no waiting on hold, no copy-paste responses. Our support team is available around the clock and typically responds within 5 minutes on WhatsApp and Telegram.
Security and privacy
Your data is encrypted in transit and at rest. Payment information is processed by certified payment partners and is never stored on our servers. We comply with GDPR and other applicable privacy laws — see our Privacy Policy for the full details.
How email communications work
We send emails only to customers who have an active account or subscription with us. Every email serves a clear purpose:
- Renewal reminders: sent before your subscription expiry so you have time to renew or cancel.
- Payment confirmations: a receipt for every successful transaction.
- Account notifications: alerts about changes to your account or important security events.
- Service updates: occasional notifications about changes to our service or terms.
Every email includes a one-click unsubscribe link. You can also visit our unsubscribe page at any time to opt out of communications.
Get in touch
Whether you're an existing customer needing help or just want to learn more, we'd love to hear from you. Visit our contact page or reach out directly:
- WhatsApp: +212 641 520 118
- Telegram: +212 641 520 118
- Email: support@billing-notify.com